ISO 22000:2018 Food Safety Management System provides complete food safety for the organisation and assures that food will not cause an adverse health effect for the consumer when it is prepared and/or consumed as per its intended use. We have successfully certified 27 kitchens while the other units are at various stages of the due process. Our ISO-certified kitchens are: Rajajinagar (HK Hill), Vasanthapura (VK Hill), Jigani, Ballari, Hubballi and Mysuru in Karnataka, Gandhinagar, Bhavnagar, Kalol, Vadodara, Surat and Bhuj in Gujarat, Silvassa in Dadra & Nagar Haveli, Jaipur, Ajmer and Nathdwara in Rajasthan, Lucknow and Vrindavan in Uttar Pradesh, Bhabaneswar and Rourkela in Odisha, Bhilai in Chhattisgarh, Guwahati in Assam, Thane in Maharashtra, Kandi (Hyderabad) and Nawabpet in Telangana and Mangalagiri and Gambhiram in Andhra Pradesh. The certification comes with various benefits for the organisation, including improved quality and safety, improved customer satisfaction, adherence to regulatory requirements, enhanced transparency, improved response to risk, reduced complaint investigation time, global recognition, etc.
In the aspects of the Protecting the environment and maintaining the health and safety of employees at occupation. We have also implemented ISO 14001 (EMS) and ISO 45001 (OHSAS) by complying with the vast array of environmental and occupational safety laws in two kitchens - Hubballi and Ballari in a bid to protect the environment and maintain the health and safety of our kitchen employees. The organisational goal is 'No accidents, no harm to the people and no damage to the environment'. Other kitchens are undergoing the implementation programme for certification.
ISO 9001:2015 is the world’s best known Quality Management System (QMS) for companies and organisations of any size to improve the quality of their products and their services and consistently meet their customer expectation. To this end, our Central Office (CO) in Bengaluru is certified for ISO 9001:2015.
We have set up Food Safety and Quality Control (FSQC) Labs in different regions to ensure the safety and quality of raw materials, water, processed food and cooked food. We have 21 labs located across the country: 17 mini labs and four cluster labs. These labs are capable of performing physical, chemical and microbiological analyses. The regional lab situated at Ahmedabad is accredited to ISO 17025:2017 which specifies general requirements for the competence of testing and calibration of laboratories.